ZM
Zakithi M

1 reviews | Active since Feb 2012

09 Nov 2015, 18:31

Rude Agent

My sister has been telling me that MBD called her and I always wonder why don't they call me. So lucky they called her to day and I was with her. I answered the phone and asked agent that called why don't they call on my phone cause I haven't received a call from them. He says the number on the system was the only number I provided I told him that's an alternative number if they can't get a hold of me. He said thank you got your time. He was very rude and wasn't willing to tell me the reason for the call it's like he wanted me off the line already.

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Replies (1)
MBD
MBD's reply19 May 2016, 13:13
Official
Dear Sir/Madam With reference to your query logged on the 09 November 2015. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC