nM
ncumisa M

1 reviews | Active since Dec 2017

30 Dec 2017, 08:03

Rude

A lady by the name of yandiswa just called me mintes ago telling me to confirm my date of birth i refused, then she said if that was a man you were going to answer me immediately. Is that what they are told in thier training?

0
Replies (2)
MBD
MBD's reply02 Jan 2018, 11:49
Official

Dear ncumisa mdudu , Sat, Dec 30, 2017 8:03 AM

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD CREDIT SOLUTIONS (pty) Ltd

Best regards,

MBD
MBD's reply09 Jan 2018, 10:20
Official

Dear ncumisa mdudu

With reference to your query logged on Sat, Dec 30, 2017 8:03 AM

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD CREDIT SOLUTIONS (pty) Ltd

Best regards,