EN
Elizabeth N

1 reviews | Active since Nov 2023

03 Nov 2023, 15:25

Ridiculous Service

What a useless services and a company full of consutants who do not know their processes. If you get hold o a different department, they tell you a different story to the other. I've never experienced horrible service for a simple paid up letter requesting. It's been over 2 months, everyday they tell you about 48hrs. Mmatema was the worst ever, i had to deal with.

0
Replies (1)
MBD
MBD's reply03 Nov 2023, 17:18
Official
Dear Elizabeth N,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD