1 reviews | Active since Jan 2018
Ridiculous Billing,Charges and Harassment
Every month with out fail I receive a barrage of SMS from MBC. I have called and requested they stop sending me the SMS notifications. My account is set an a Debit order so never miss a payment. It is a good month if I don't receive less than 10 SMS from them. I called them on 04/01/2018 requesting them again to stop sending the SMS notifications. By 10am on the 05/01/2018 another SMS notification. 10 SMS received in November, 12 received in December. I called as least 3 times on 05/01/2018 to rectify this, got given 2 numbers to call and neither worked. Then was cut off when been transferred to the supervisor. I checked my statement and noticed that just from their collection fee, SMS charges and one of the Interests, more than half my instalment is been used up. Yes one of the Interests, I am been charged 2 different interest each month. At this rate I will never pay this account off.
Dear Darren
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Darren
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Darren
With reference to your query logged on Fri, Jan 5, 2018 12:02 PM.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Darren
With reference to your query logged on Fri, Jan 5, 2018 12:02 PM.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA
Dear Sir/Madam
With reference to your query logged on 15 January 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
Dear Sir/Madam
With reference to your query logged on 15 January 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
