RETURN DEBIT

Item: MBD
Rating: 1
Author: nchedi R

I HAVE A DEBIT ORDER WITH YOU GUYS FOR THE 25TH OF EACH MONTH,BUT THIS MONTH YOU TRY TO DEBIT ON MY ACCOUNT ON 23RD AND IT WAS A RETURN DEBIT ORDER WHICH THE BANK DEBITED ME R150.00.CAN YOU KINDLY PAY ME BACK THAT RETURN DEBIT ORDER AS I NEVER MADE A DEBIT WITH YOU GUYS FOR 23RD MINE WITH YOU IS 25TH.MEANING THAT YOU MISTAKE ON YOU SIDE REFERENCE NUMBER FOR MY ACCOUNT ********** ********** ********** ********** 8 MY IDI ********** 506087

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Replies (2)

MBD's replyOfficial

07 Mar 2018, 10:36

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD's reply07 Mar 2018, 10:36

Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

nchedi R's updateReviewer Update

12 Mar 2018, 12:47

Good day since i logged the query no one from you,called of send me an email. kindly advice what is you turn around time on the queries cause i need this to be solve so it can not happen again where can i send you the proof of the debit orders so you can refund me

nchedi R's update12 Mar 2018, 12:47

Reviewer Update