NM
Naomi M

1 reviews | Active since Jul 2016

15 Jun 2018, 09:55

Responsible for someone else's credit card???????

I am disgusted. After numerous calls to your call centre and call agents hanging the phone up on me, I have decided to take this further. I am recieving smses for final demands on someone else's payment of R56354.06 that is due and I have not been able to get in contact anyone regarding this. This is regarding a credit card and is addressed to a Mr Van Der Walt. Firstly I've never owned a credit card and secondly I don't know anyone addressed by the same name. Kindly sort this out ASAP!! Reference number ********** ********** 31

0
Replies (2)
MBD
MBD's reply15 Jun 2018, 14:23
Official

Dear Naomi Mouton

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIKBASSONDAGAMA

MBD
MBD's reply05 Jul 2018, 11:52
Official

Dear Sir/Madam

With reference to your query logged on the 15 June 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd