SP
Sumaya P

1 reviews | Active since Feb 2016

25 Feb 2016, 16:34

Requests for settlement letter ignored

Hi<br> <br> I have been promised a settlement in September 2015 and despite numerous requests via the callcentre I am still waiting. the payment information is also not updated. Itc records still show the debt as due.<br> Each time I call I have to repeat my email address and the consultants confirms it will be sent in a few days.<br> <br> Please look into this urgently.<br> <br> <br> <br>

0
Replies (1)
MBD
MBD's reply26 Feb 2016, 10:36
Official
Hello sumi5,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC