JN
Jackleen N

1 reviews | Active since Feb 2022

18 Feb 2022, 12:56

requested letter from MBD

Absolutely useless STAFF .I requested a letter from Cellc from December 2021, calling a minimum of 10 times per day. I asked for the call center staff cannot send me a letter stating arrangements have been made for payment so i can be instated to a job, finally got an email and no attachment , email Melissa Johnson and no response (email over 20times and included queries@mbd no response.. please help PR NAIDOO - ***

0
Replies (2)
MBD
MBD's reply18 Feb 2022, 14:09
Official
Dear Mr Naidoo

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply26 Feb 2022, 09:58
Official
Dear Sir/Madam
 With reference to your query logged on the 18 February 2022.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably.  Kind regards COMPLAINTS OFFICER 
MBD

Best regards,