MH
Monique H
1 reviews | Active since Jan 2019
03 Jan 2019, 13:04
Request For Paid Up Letter Regarding Virgin Active Account - No Response
I have sent two requests for a paid up letter regarding my Virgin Active Account and received no response. I settled the account in full on the 3rd of April 2018 and yet my account is still showing as unpaid at Virgin Active. Please may I request that a paid up letter be sent to myself and Virgin Active urgently.
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Replies (2)
MBD's replyOfficial
03 Jan 2019, 14:10Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply03 Jan 2019, 14:10
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's replyOfficial
04 Jan 2019, 11:22Dear Sir/Madam
With reference to your query logged on the 03 January 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 03 January 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply04 Jan 2019, 11:22
Official
Dear Sir/Madam
With reference to your query logged on the 03 January 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 03 January 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC