IN
Ikageng N

1 reviews | Active since Nov 2018

12 Feb 2022, 14:10

Remove the discount amount

These people will **** up your credit score that time u dont even owe them. I paid up my account in december and February i was given a paid Up letter, to my surprise the account still showed that its in default. I called edgars to inquire and they told me that MBD gave me a discount and they didn't remove the discount amount which is now showing that i still owe the account. How do you give a person a paid up letter yet u have not updated everything. Im going to take this to the media and expose you. You will not **** up my credit record yet i have paid you never.

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Replies (2)
MBD
MBD's reply14 Feb 2022, 08:51
Official
Dear Ms Ntuli

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply21 Feb 2022, 12:07
Official
Dear Sir/Madam
 With reference to your query logged on the 12 February 2022. 

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably.  Kind regards COMPLAINTS OFFICER 
MBD

Best regards,