NPn
N.H Phalane nhphalane
1 reviews | Active since Mar 2022
16 May 2024, 12:43
Remove my number off your system
How many times must i ask you guys to remove my number from your system? I do not have any debt and yet i keep getting calls from your clearly deaf agents who refuse to remove my name on your system. Stop with all this ****, and even if i know this person i will not be forced to share their number as a tactic for me to get help. Get your affairs in order and remove my number
Helpful (0)
Replies (6)0
Replies (6)
MBD's replyOfficial
16 May 2024, 12:55Dear N.H Phalane
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply16 May 2024, 12:55
Official
Dear N.H Phalane
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
NPn
N.H Phalane nhphalane's updateReviewer Update
16 May 2024, 13:12Tell to your agents to stop disrespecting us. One of your agents told me how she wont remove my number from your system because i am refusing to give her the rightful owners number then HUNG UP ON ME, why is it my job to find numbers with your clients? Tell Zukiswa M that she isnt invincible, if she feels she can disrespect me over the phone and have me not get her charged i am petty. Ill find her and drag her entire work through mud.
NPn
N.H Phalane nhphalane's update16 May 2024, 13:12
Reviewer Update
Tell to your agents to stop disrespecting us. One of your agents told me how she wont remove my number from your system because i am refusing to give her the rightful owners number then HUNG UP ON ME, why is it my job to find numbers with your clients? Tell Zukiswa M that she isnt invincible, if she feels she can disrespect me over the phone and have me not get her charged i am petty. Ill find her and drag her entire work through mud.
NPn
N.H Phalane nhphalane's updateReviewer Update
17 May 2024, 11:24I would like to apologise to Zukiswa M for mentioning her name on the above post, she is actually not the consultant that insulted me. Zukiswa M was of great help and i appreciate her effords in helping me.
I Have been informed its actually LydiaM who was rude and disrepectful.
I Have been informed its actually LydiaM who was rude and disrepectful.
NPn
N.H Phalane nhphalane's update17 May 2024, 11:24
Reviewer Update
I would like to apologise to Zukiswa M for mentioning her name on the above post, she is actually not the consultant that insulted me. Zukiswa M was of great help and i appreciate her effords in helping me.
I Have been informed its actually LydiaM who was rude and disrepectful.
I Have been informed its actually LydiaM who was rude and disrepectful.
MBD's replyOfficial
17 May 2024, 12:37Dear N.H Phalane
Thank you for your response.
Kind regards
Thank you for your response.
Kind regards
COMPLAINTS OFFICER
MBD
MBD
MBD's reply17 May 2024, 12:37
Official
Dear N.H Phalane
Thank you for your response.
Kind regards
Thank you for your response.
Kind regards
COMPLAINTS OFFICER
MBD
MBD
NPn
N.H Phalane nhphalane's updateReviewer Update
18 May 2024, 09:06I am the clown huh? I make a million calls to have my number removed from your system only for you to close off one reference nunber and come back with another one? Can y'all be human for once? Like shock us, just once in your lifes, shock everyone and do as i asking? Remove my number off your database, i do not have accounts that are with you. Ref ***
NPn
N.H Phalane nhphalane's update18 May 2024, 09:06
Reviewer Update
I am the clown huh? I make a million calls to have my number removed from your system only for you to close off one reference nunber and come back with another one? Can y'all be human for once? Like shock us, just once in your lifes, shock everyone and do as i asking? Remove my number off your database, i do not have accounts that are with you. Ref ***
MBD's replyOfficial
20 May 2024, 11:18Dear N.H Phalane
Kindly be advised that we have referred the matter for investigation and we will revert to you.
We apologies for the inconvenience caused.
Kind regards
Kindly be advised that we have referred the matter for investigation and we will revert to you.
We apologies for the inconvenience caused.
Kind regards
COMPLAINTS OFFICER
MBD
MBD
MBD's reply20 May 2024, 11:18
Official
Dear N.H Phalane
Kindly be advised that we have referred the matter for investigation and we will revert to you.
We apologies for the inconvenience caused.
Kind regards
Kindly be advised that we have referred the matter for investigation and we will revert to you.
We apologies for the inconvenience caused.
Kind regards
COMPLAINTS OFFICER
MBD
MBD