jN
jane N

1 reviews | Active since Jun 2009

29 Mar 2018, 11:24

REMOVE MY NUMBER FROM YOUR SYSTEM..I DONT OWE YOU!!!!!!!!!

I am thoroughly ****ed of with this any...first of i do not owe them anything...this company is sending me 2 messages a day for accounts that are not even mine...i have called them numerous times asking for them to remove my number from their system...i have now had to take down names coz everytime i call they say my number has been removed...examples of these account numbers"TV Licence ********** 07. We have not received pmnt to date. Please pay R715.50 TODAY at EasyPay ref ********** ********** 1. MBD Tel (011) ********** ." Another one "For convenient and secure TV Licence account payments log onto www.tvlic.co.za or pay at any Post Office. Ref: ********** 12. Call MBD on (011) ********** "

Now i am not the person that they are looking for so can they flippin remove my number darn it...3 days ago i spoke to aargh who said that my number had been removed..the following day i spoke to someone who said he is a manager by the name of tebogo and he advised that it had been removed then be dropped the line on me..less than 60 seconds later i called and demanded to be transferred to a manager who this time said his name is mr majola who said the same thing my number has been removed but they cannot send me proof that it has been done ..now i dont know if all these people is playin games but this is my number and i dont owe them ..can they be so kind as to REMOVE MY NUMBER FROM THEIR SYSTEM...

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Replies (1)
MBD
MBD's reply29 Mar 2018, 14:15
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.