aB
angela B

1 reviews | Active since Apr 2018

26 Apr 2018, 11:38

remove my cell number from your system !!!!!!

i do not have a TV licence account and i keep getting sms stating that i have to pay this account it gives me reference numbers and amount due and i keep calling the call center on ********** 618 and providing them with the reference numbers and they keep telling me its done but i keep getting this sms telling me to pay i dont know the owner and i keep telling them that is my cell phone number and they need to remove it i have spoke to 3 managers there and they all assured me its taken care of yet i still get these sms ref number ; ********** 46 I HAD ENOUGH AND I WANT MY NUMBER REMOVED FROM THERE SYSTEM .....I do not have tv licence and i dont know what to do with this company that does not want to remove my number from there system

0
Replies (3)
MBD
MBD's reply26 Apr 2018, 14:28
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply03 May 2018, 10:32
Official

Dear Sir/Madam

With reference to your query logged on the 26 April 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

aB
angela B's update09 May 2018, 15:30
Reviewer Update
was my number removed from the system ?