CJ
Chevonne J

1 reviews | Active since Feb 2020

20 Jun 2024, 10:10

Remains on my credit report even though they cannot find my account

You are making my life hell. For years you are reflecting on my credit report but when I call to settle the account you advise that there is no account with this amount. SERIOUSLY, I WANT TO PAY YOU. Please listen to the call recordings. Does your CEO know that you are costing him money by not accepting peoples settlements but yet you wont remove your name from my credit report.

0
Replies (3)
MBD
MBD's reply20 Jun 2024, 12:28
Official
Dear Chevonne Julie

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
CJ
Chevonne J's update20 Jun 2024, 15:22
Reviewer Update
Whoever is working on this is clearly not interested. I SPECIFALLY SAID, YOU CANNOT FIND THE ACC yet Constance contacted me with a closed acc. I know this. Is there someone that can pick up the phone and call me? Constance did you even bother to listen to the call recording? Because this CLOSED account that you are mentioning was mentioned
CJ
Chevonne J's update21 Jun 2024, 13:54
Reviewer Update
And here I am. Still waiting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!