LR
Lelsey R

1 reviews | Active since Feb 2021

22 Apr 2021, 14:22

Reguest for paid up letter delayed

Everytime I try to call they just put the phone on hold they don't care how much airtime you use to be onhold for more than 5 minutes till you hang up... I requested for the paid up letter about 3 weeks back but I didn't receive any,when I try and do the follow up they always tell tha they will reguest for it to be sent.. So far I had a bad experience with MBD.. For Spitz account

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Replies (1)
MBD
MBD's reply22 Apr 2021, 15:09
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.