VM
Vusi M
1 reviews | Active since Jan 2023
12 Sept 2023, 15:50
Refusing to provide prescription letter.
They bought my account which has since prescribed, when I request a prescription letter they are refusing to provide it.
Helpful (0)
Replies (3)0
Replies (3)
MBD's replyOfficial
13 Sept 2023, 15:12Dear Mr Mthembu
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply13 Sept 2023, 15:12
Official
Dear Mr Mthembu
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
VM
Vusi M's updateReviewer Update
15 Sept 2023, 14:34Yesterday I received an email from Nikki Opperman stating that MDB does not provide prescription letters. I then send her proof that the account has indeed prescribed and asked her to acknowledge the prescription, but she decided to completely ignore me. All I am asking is that MBD acknowledge the prescription if they cannot provide the prescription letter. This is not a difficult request.
VM
Vusi M's update15 Sept 2023, 14:34
Reviewer Update
Yesterday I received an email from Nikki Opperman stating that MDB does not provide prescription letters. I then send her proof that the account has indeed prescribed and asked her to acknowledge the prescription, but she decided to completely ignore me. All I am asking is that MBD acknowledge the prescription if they cannot provide the prescription letter. This is not a difficult request.
VM
Vusi M's updateReviewer Update
19 Sept 2023, 09:05I'm unable to read the private message. However, the issue has been resolved.
Regards,
Vusi
Regards,
Vusi
VM
Vusi M's update19 Sept 2023, 09:05
Reviewer Update
I'm unable to read the private message. However, the issue has been resolved.
Regards,
Vusi
Regards,
Vusi