NM
Ndumiso M

1 reviews | Active since Jul 2023

03 Jul 2023, 11:48

Refusal to issue paid up letter, poor communication, rude agents

I have tried on numerous occasions to obtain a paid up letter to no avail. I have tried whatsapp and calling and the last person I spoke to was named joseph and did not want to give me his last name was very rude and did not want me to speak with a supervisor.

0
Replies (1)
MBD
MBD's reply03 Jul 2023, 12:02
Official
Dear Mr Mhlanga

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD