JP
Janice P
1 reviews | Active since Jul 2014
27 Nov 2020, 15:18
Refund of Direct AXIS
I would like to share my disgust with MBD attorneys, promises promises empty promises, WHERE is my money all I am told is that its with finance department until when next year January nobody gets back to you no urgency nothing all you have to do is WAIT until Christmas. WHAT THE HELLL I want my money. PLEASE today!!!!!!!!!!!! This is how they deal with their customer complaints LAID back. 2nd complaint
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Replies (3)0
Replies (3)
MBD's replyOfficial
30 Nov 2020, 10:35Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply30 Nov 2020, 10:35
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
JP
Janice P's updateReviewer Update
30 Nov 2020, 13:29Complaints officer this is ******* this is what you said the last time as well I am still waiting nobody get back to the customer. this is the customer service you have to offer disgusting pathetic service. Clearly your customer don't matter and are not important, how does someone deal with your query and disappear of the face of the earth, cos now you told its with finance department UTTER *******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
JP
Janice P's update30 Nov 2020, 13:29
Reviewer Update
Complaints officer this is ******* this is what you said the last time as well I am still waiting nobody get back to the customer. this is the customer service you have to offer disgusting pathetic service. Clearly your customer don't matter and are not important, how does someone deal with your query and disappear of the face of the earth, cos now you told its with finance department UTTER *******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
JP
Janice P's updateReviewer Update
30 Nov 2020, 13:30Automated response dont you have a face or name.
JP
Janice P's update30 Nov 2020, 13:30
Reviewer Update
Automated response dont you have a face or name.