JL
Jacqualine L

1 reviews | Active since Mar 2017

22 Dec 2018, 08:15

Refund no response

I am trying to get my refund and no matter how many calls make or emails I send there is never no feedback and reply. I even complain to woolworths and not even they assist me. I dont get statements and for 6 weeks I have requested a statement since beginning and nothing. I just want my refund paid out and account closed. What can be so complicated.

0
Replies (2)
JL
Jacqualine L's update22 Dec 2018, 08:32
Reviewer Update
Company should be mbd credit solutions sent an email requesting change
MBD
MBD's reply24 Dec 2018, 08:04
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MBD Credit Solutions (Pty) Ltd. 

Best regards,