1 reviews | Active since Jun 2017
REFUND DUE AFTER 3 MONTHS
<p>I WAS MAKING 2 PAYMENTS DURING FEBRUARY 17 AND MARCH 17 TO A WRONG ACCOUNT. THIS ACCOUNT WHICH I HAD WITH STANDARD BANK WAS ALREADY BEEN PAID IN FULL DURING JANUARY 2016. (PROOF FROM BANK AND ATTORNEY'S). DUE TO A FORM OF LACK OF ADMIN OR COMMUNICATION BETWEEN STANDARD BANK AND MBD COLLECTIONS PTY, THEY REQUESTED ME TO MAKE PAYMENTS OF WHICH I DID. IN TOTAL AN AMOUNT OF R 1500...I REALISED AFTER SPOKEN TO ONE OF THE CONSULTANTS THAT I AM MAKING A WRONG PAYMENT TO AN ACCOUNT THAT WAS ALREADY BEEN PAID IN FULL DURING JANUARY 2016. THEY CONSULT WITH ME AGAIN AND WE AGREED UPON A REFUND FOR THE R 1500 THAT I'VE PAID AND WE SEND THE NECCASARY DOCUMENTS TO ONE ANOTHER (MBD)....EX. PROOF OF PAYMENT...LETTER FROM MC ROBERT ATTORNEYS...PROOF OF EFT FROM MY BANK ACCOUNT ETC. I FILLED IN THE NECCASARY REFUND DOCUMENTS AND I WAS PROMISED A REFUND ASAP. </p> <p>BUT AFTER A FEW DAYS, WEEKS AND NOW MONTHS I HAVENT RECEIVED ANY REFUND YET. AFTER SEVERAL E-MAILS AND CALLS I AM STILL WAITING. THE LAST REASON THEY STATED (MBD) IN AN E-MAIL TO ME ON THE 29 TH OF MAY FOR THE DELAY WAS BECAUSE OF A SETTLEMENT PROOF LETTER FROM STANDARD BANK. THIS IS UNEXEPTABLE. </p> <p>REGARDS</p> <p>SANITA</p>
Dear Sanita Wohner , Mon, Jun 19, 2017 10:54 AM
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD LEGAL COLLECTION (Pty) Ltd
Dear Sanita Wohner , Mon, Jun 19, 2017 10:54 AM
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD LEGAL COLLECTION (Pty) Ltd
