BS
Bongi S
1 reviews | Active since Dec 2013
02 Apr 2015, 19:28
Ref *** & ***
My virgin Active account was handed over to MBD. I made payments to them. the last time i called them was when i asked for my balance so that i settle the account.I was told that i needed to pay R817.35 & R1067.80, i made payment of R820 & R1068 and called them to get a settlement letter and was told that the payment needs to reflect on their bank before they can send it,. bnow they've sent a msg that i owed them 97 for the other account which i have already paid.<br> please send me the settlement letter and delete my banking details in your system because i dont owe you a cent. im so gaatvol with your **** system. and stop sending me msgs that i owe you.
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Replies (1)MBD's replyOfficial
07 Apr 2015, 08:19Hello benz11825,
Dear benz11825
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear benz11825
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
MBD's reply07 Apr 2015, 08:19
Official
Hello benz11825,
Dear benz11825
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear benz11825
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
