BS
Bongi S

1 reviews | Active since Dec 2013

02 Apr 2015, 19:28

Ref *** & ***

My virgin Active account was handed over to MBD. I made payments to them. the last time i called them was when i asked for my balance so that i settle the account.I was told that i needed to pay R817.35 & R1067.80, i made payment of R820 & R1068 and called them to get a settlement letter and was told that the payment needs to reflect on their bank before they can send it,. bnow they've sent a msg that i owed them 97 for the other account which i have already paid.<br> please send me the settlement letter and delete my banking details in your system because i dont owe you a cent. im so gaatvol with your **** system. and stop sending me msgs that i owe you.

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Replies (1)
MBD
MBD's reply07 Apr 2015, 08:19
Official
Hello benz11825,

Dear benz11825

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC