LC
Lynn C

1 reviews | Active since May 2018

07 Apr 2022, 07:54

Really horrific service.

These guys have no proper way, system or agents that can manage their accounts. They will send you smses and call every day even if payment is made. Call up to 3 times a day and the calls get dropped on top of that. So that they can call more and probably add those costs to the account. Horrible place to manage accounts. Just adds to people’s stresses.

0
Replies (1)
MBD
MBD's reply07 Apr 2022, 09:26
Official
Dear Ms Coetzee

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer
 MBD