RE: ACCOUNT DEBITED ON THE WRONG DATE

So Linda Montzinger was assigned to handle my case, asked me to send through my charges statement so that it can be settled. but nooooo, this Linda person went and got a pricing guide from absa in order to dodge paying the whole amount absa charged me for that failed debit order ( I mean hellooooo, I bank with absa I know their pricing). anyway, <br> <br> 1. there is a REASON I asked the consultant who loaded that debit order on the system to debit my account on a specific date, because I am aware that there is a who lot of a charge that I was going to face if that debit order faced.<br> 2. now this Linda person is telling me that just cos I had debit orders that the reason I was charged R138 is because I had bounced in the past 12 months, as if I know. who's account is that isn't it mine? <br> <br> now I want MBD to tell me whose fault it is that I am facing this charge? mine or the consultant's?? and why the hell is the charge being split between me and MBD?? I did not authorise that debit order before the 25th therefore it is only fair for mbd to pay the full charge amount. <br>