PC
PETRO C

1 reviews | Active since Jul 2019

22 Jul 2019, 14:32

QUERY GOING BACK TO 2015/ NOT RESPONDING TO EMAILS / AMOUNT INCREASES WEEKLY

People are rude and not responding to my emails requesting proof of my actual account going back to 2015. The amount keeps on going up +/- R100 a week. Started with my original call R1300.... now just over R1400. They gave a settlement amount of R300 but refuses to even put this in writing. How can THEY expect me to pay for something without getting the requested information?

0
Replies (2)
MBD
MBD's reply22 Jul 2019, 15:06
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Legal Collections (Pty) Ltd 
MBD
MBD's reply05 Aug 2019, 10:22
Official
Dear Sir/Madam
 With reference to your query logged on the 22 July 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER  MBD Legal Collections (Pty) Ltd