AH
Adrie H
1 reviews | Active since Nov 2021
13 Feb 2023, 14:01
Publicly Shaming & Blame shifting
So I have been called out to publish False Statements on Hello Peter - when evidence was provided - 2 months ago already - the company who's debtor's book was taken over was blamed for incorrect listing and allegedly contacted - today however I received confirmation from the creditor that they have handed this debtors book to MBD and they have to be contacted for updates on incorrect arrear listings - So how do I now get assistance? How do I get this fixed? I am being publicly humiliated and shamed for not being in arrears, never being in arrears - do i stop paying this account and jut shift the blame to someone else, as that seems to be the norm in this case
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Replies (1)MBD's replyOfficial
13 Feb 2023, 14:48Dear Adrie Hamel,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply13 Feb 2023, 14:48
Official
Dear Adrie Hamel,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
