Providing incorrect information to the credit bureau

First, I would like to speak about your consultants, they are very rude.

I complained last week about MBD listing me for an account that is not on their system. On the 12 March 2025, i was sent a prescription letter by Zukiswa Mhlobo for an account that i was not even enquiring about but i am happy for them to prescribe the account. The account still in question that for some reason is now visible on their system after the hellopeter complain (521764), may i please get a statement and since it shows and has been confirmed by MBD to Experian that it was updated last year in September. Please share the amount which was paid. On my side the account is prescribed and was last paid in 2019 (please share the recording as advised by Experian that you have the recording). Please also respond to an email from XDS sent to your consultant (Constance Thokoane and Zukiswa Mhlobo)