LX
Lungile X

1 reviews | Active since Dec 2016

07 Dec 2016, 12:02

Prescribed Debt

<p>I am sick and tired of receiving lots off calls from this company from the call centre agents who are very rude and keep asking me to pay for a prescribed MTN account that I had with MTN back in 2007/2008 ,,, I always have to explain the same thing to them every single time and they harass me by calling every day using different numbers</p>

0
Replies (2)
MBD
MBD's reply07 Dec 2016, 15:15
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply20 Dec 2016, 10:41
Official

Dear Sir/Madam

With reference to your query logged on the 07 December 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC