********* Practices and Poor Communication from MBD

I find it deeply concerning that MBD is assisting SARS in pursuing fines that are currently being disputed and are a result of an error on SARS part. MBD threatens to negatively impact your credit rating, even though there is an ongoing dispute with SARS regarding incorrect charges.

It has been impossible to contact MBD directly, as their phone number cannot be reached, and they do not respond to emails. I requested an email address to send proof of payment, as I was being pressured to pay fees that were charged in error by SARS. Unfortunately, Martha at MBD repeatedly provided me with incorrect email addresses.

How is it possible for a business to operate without proper communication channels like phone or email? It’s troubling to think about the number of innocent, law-abiding South Africans who may be subjected to such treatment.