JD
Jane D
1 reviews | Active since Feb 2021
02 Feb 2022, 07:53
POPIA Act violation
They send your personal information to other people, share your ID number and when you reach out you never get a reply but keep getting threatening texts and emails. Pathetic customer service
Helpful (0)
Replies (2)0
Replies (2)
MBD's replyOfficial
02 Feb 2022, 10:56Dear Ms Davids
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
MBD's reply02 Feb 2022, 10:56
Official
Dear Ms Davids
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
JD
Jane D's updateReviewer Update
13 Dec 2022, 15:56I have been emailing you guys and all I get is a generic response but then you keep sending me threatening letters and emails. You have disgusting customer service and keep charging people stupid fees when your own agents are seeing to your customer care lines.
DO BETTER.
DO BETTER.
JD
Jane D's update13 Dec 2022, 15:56
Reviewer Update
I have been emailing you guys and all I get is a generic response but then you keep sending me threatening letters and emails. You have disgusting customer service and keep charging people stupid fees when your own agents are seeing to your customer care lines.
DO BETTER.
DO BETTER.