SM
Saneshen M
1 reviews | Active since Apr 2017
03 Sept 2020, 14:19
poor service/no service
I have paid my account off on 3 July 2020. After several calls requesting my paid up letter, I have not received it and the account still shows on my credit report. Today an agent gave me a customer care number to sort this out but the number continuously rings with no answer. I need this sorted out ASAP
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MBD's replyOfficial
03 Sept 2020, 15:20Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD Credit Solutions (Pty) Ltd.
MBD's reply03 Sept 2020, 15:20
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD Credit Solutions (Pty) Ltd.