Poor service, rude consultants, useless, no help whatsoever.

Even after settling my account with Capitec I am still waiting for my ITC profile to be updated and for my profile to be updated with Capitec. Each time I call I am transferred to another department, my calls often go unanswered. Poor service, rude consultants. I am not sure how a big bank like Capitec can associate themselves with such a company.