CG
Chantel G
1 reviews | Active since May 2015
29 May 2019, 07:45
Poor service of agents
I am so sick of these rude people. They phone me 3 times a week to follow up on payment that I have arranged to pay on the 25th of every months and I keep by this arrangement. This is bad enough as they can see I make payment but will harrass me with calls and endless sms's. If this is not bad enough I just received a call asking me why I didnt pay R500 like I arranged but I never arranged for that as I am paying my R100 a month. These people are not fit to work in a call centre. I promise I will take a stand a pay R1 a month if this continue. Start harassing the people that dont pay at all, check my acc I am paying every month.
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Replies (2)
MBD's replyOfficial
29 May 2019, 08:27Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply29 May 2019, 08:27
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's replyOfficial
30 May 2019, 13:50Dear Sir/Madam
With reference to your query logged on the 29 May 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 29 May 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply30 May 2019, 13:50
Official
Dear Sir/Madam
With reference to your query logged on the 29 May 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 29 May 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.