LG
Lydia G

1 reviews | Active since Oct 2022

17 Oct 2022, 16:00

Poor service / Not able to get a representative of the company to take any action

I've received various telephone calls and text messages referring to my X-husband's outstanding debt. I've been separated and divorced for over 10 years and was not a relative of him when he app**** for this debt. They are keeping on to phone me about 3 times a day and keep on sending me text messages even though I gave them the person's personal telephone number. I want to talk to the relevant representative of the case from the company, but cannot get hold of anybody that actions my requests. The outstanding debt will never be recovered if they just keep on phoning me and the actual person in debt is not made accountable.

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Replies (1)
MBD
MBD's reply18 Oct 2022, 08:14
Official
Dear L Grobler

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD