Poor service Ms Govender MDB call center consultant

Yet another terrible terrible example of how poor this companies customer service level is. Yesterday I received a telephone call from an African gentleman regarding an overdue account as I tried to explain my situation his response to me was that they will not listen to until I pay ....and when I tried to speak further more dropped the call. Today I received a similar call but from a Ms. Govender also with a massive chip on her shoulder , she demanded I must pay R280 today or she will take legal action against me and when will I make the next payment as to her me speaking to my creditors doesn't mean a thing to as it is not agreement that is recognized by her or her company and as her colleague when I tried to get my word in she too dropped the call and cut me off . These are the people companies employee with not people s****s or telephone manner when speaking or negotiating with people.