iM
isaac M

1 reviews | Active since Nov 2016

09 May 2025, 09:41

Poor Service, Lies, non communication, harassment

MBD is a **** company working with other institutions to ensure you remain poor and indebted. I owed wesbank-DirectAxis R71 000 rand and they said I should pay Arrears or R41000 rand and I'll get a discount of 20% to settle the account. After paying such an amount no response, I tried to send some emails to *** of which this is a manager of the consultant I spoke with but all I get is quiteness till today. See the email below I sent to her to request such discounts in April 2025. Don't waste your time answering their rather dead with DirectAxis and Wesbank or any institution you find yourself indebted with. The worst part they will harass you will their calls as if you didn't agree on something yet it's written in their systems and they have valid proof of emails and recording. IAM ready to sue the company for their lies and causing more debts increase as waiting for the discount.

----- Forwarded Message ----- From: ike mkhethwa <***> To: *** <***> Cc: *** <***> Sent: Saturday, April 19, 2025 at 10:52:38 AM GMT+2 Subject: Settlement Account Letter_***9

Dear Nthabiseng

Kindly find the attached for consideration.

Regards Mr. Mbuli Contact: ***0

0
Replies (1)
MBD
MBD's reply09 May 2025, 10:03
Official
Dear Isaac M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD