nM
nomsa M

1 reviews | Active since Mar 2021

15 Jul 2024, 13:48

POOR SERVICE FROM CUSTOMER SERVICE( NO FIRST TIME RESOLUTION)

I am trying to get an arrangement letter from the with no success, I`ve emails on their last reply they said their send it nothing I`ve called them and they drop the lines before i get even get to explain and this is of emergency I`m trying to get my son a student loan and their freezing his studies

0
Replies (1)
MBD
MBD's reply15 Jul 2024, 13:55
Official
Dear Nomsa Mntambo

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD