KS
Kameer S
1 reviews | Active since Aug 2019
26 May 2020, 16:31
POOR SERVICE, EVEN FROM MANAGEMENT
My Vodacom Account has been handed over to these bunch of people who have not made contact with me, the Vodacom account is the only thing that reflects on my credit report.
I have emailed them and tried calling on numerous occasions.
To Date , I have no feedback from them , I wish to settle this amount off , but they dont even respond to emails..Do We even trust a company like this ?
Helpful (0)
Replies (3)0
Replies (3)
MBD's replyOfficial
27 May 2020, 13:51Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply27 May 2020, 13:51
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
KS
Kameer S's updateReviewer Update
27 May 2020, 13:54" feedback in due course"
So you say in due course, due to the poor service and lack of training from your employees who cannot answer calls and reply to emails from last year, my credit is now bad.
So you say in due course, due to the poor service and lack of training from your employees who cannot answer calls and reply to emails from last year, my credit is now bad.
KS
Kameer S's update27 May 2020, 13:54
Reviewer Update
" feedback in due course"
So you say in due course, due to the poor service and lack of training from your employees who cannot answer calls and reply to emails from last year, my credit is now bad.
So you say in due course, due to the poor service and lack of training from your employees who cannot answer calls and reply to emails from last year, my credit is now bad.
KS
Kameer S's updateReviewer Update
27 May 2020, 13:55I expect a call asap on my number or email, I want it in black and white that I will have a paid-up letter as soon as I make the settlement, if this is not adhered to, I will be contacting the ombudsman
KS
Kameer S's update27 May 2020, 13:55
Reviewer Update
I expect a call asap on my number or email, I want it in black and white that I will have a paid-up letter as soon as I make the settlement, if this is not adhered to, I will be contacting the ombudsman