Poor Service

My account has been handed of to Munnik Basson Dagama Incorporated Attorneys

I have tried calling them for more than 3 weeks every single time holding more than 20 minutes for them to answer and waiting in a Que. As soon as I come 1st in line for my call to be answered their automated response says they are busy leave you number and they will get back to you. However I have left so many messages to be called back and not once has anyone called me back.

Your service is absolutely poor.

Please can you answer your phone/emails when people try to call you.