Poor Service

Good day,

I hope this email finds you well.

I would like to lay a complaint about Munnik Basson Dagama Incorporated (MBD).

On the 17th of April 2020, I sent an email to MBD requesting a Payment Holiday due to financial difficulties caused by Covid-19. On the 20th of April 2020, I received a response stating that my account is query status of Covid-19.

Today my account was debited by MBD and they debited the money I am supposed to be using for sustaining me for the duration of the lockdown my employer underpaid me. And this was communicated with MBD before the debit order date.

Please assist me urgently in this matter as I currently don't have money to buy me food. My phone number is ***.

Thank you.

Kind Regards, Keoagile Shepherd Mosiane