WS
William S
1 reviews | Active since Mar 2020
06 Mar 2025, 09:45
Poor Service
Cancelled my contract at Virgin active three years ago and have been handed over. Made contact with Virgin Active and they say they communicated with MBD. Contact MBD they say nothing has been communicated with them and its my responsibility to sort this out after I have communication proof from Virgin Active they communicated with MBD that this is resolved.
Poor service!
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Replies (1)
MBD's replyOfficial
06 Mar 2025, 10:03Dear Williams S
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply06 Mar 2025, 10:03
Official
Dear Williams S
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD