POOR SERVICE AT VIRGIN ACTIVE AND MBD!!!

I'm very upset about the services offered at Virgin Active and MBD!!! In 2018, I went to join the gym and signed the contract. But because I was a 20 year old student and my sources of income were cut short, I decided to cancel the membership three days after I signed the contract. When I got there, I was told to bring my bank statement to cancel, which was different to what the other person was told that managed to cancel her account.I was not given any information about the cancellation fee that I would have to pay if I were to cancel after five days. I went back on the nineth day to cancel but to my surprise I was told that I had to pay R3500. I had not used the equipment nor did I go to the gym. I struggled with this and they had been calling me since then. At the beginning of this year...I was told that I had to pay R4167,50 or else it would reflect negatively on my credit. I then told them that I would start paying R500 each month to pay off my debt and started paying R2000 in February 2020. I paid R1000 in March, R500 from my account and R500 from my mother's account, I paid R500 in April, R500 in May. When I was about to pay R167, R500 was withdrawn from my account. I called them to correct the issue and was told that they would look into it and rectify the situation and that I would receive a call two days later. I did not receive a call. I tried calling them a few times but the calls went straight to voicemail. Today I received an SMS that I had to pay R200 to avoid bad credit. Now I have paid more than the amount that I was supposed to pay and they are still harassing me. I have statements to prove all of this. Not only have I been paying more money but I also did not even USE their equipment!!!