AN
Angela N

1 reviews | Active since May 2018

25 Sept 2018, 14:39

Poor service and communication

I'm forever paying my Vodacom account, it never ends. Just when I thought I was done...Boom one month later I get a call from your consultant saying I still owe yet u guys stopped deducting money from my account. Please sort this out.

0
Replies (2)
MBD
MBD's reply25 Sept 2018, 15:24
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply08 Oct 2018, 10:00
Official

Dear Sir/Madam

With reference to your query logged on the 25 September 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC