NM
Nomaphelo M

1 reviews | Active since Feb 2019

16 Nov 2022, 10:02

poor service

I have a finchoice account and I settled account in September. Now MBD IS CALLING ME REGARDING THE ACCOUNT. I GOT A CALL FROM 3 AGENTS ALREADY FROM MBD, THEY CNT ASSIST . I EVEN SEND AN EMAIL TO *** 2-3 weeks back no 1 assisted me. this is affecting my credit score

PLEASE RECTIFY THIS

0
Replies (1)
MBD
MBD's reply16 Nov 2022, 11:00
Official
Dear Ms Mvinjelwa

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD