NM
Ntlantla M

1 reviews | Active since Nov 2023

20 Nov 2023, 10:51

Poor service 😡 😡

Poor service from *** after countless calls and emails. I have requested a refund as I was debited twice and a paid up letter till this day all i am getting is she is waiting for feedback from Woolworths. I contacted Woolworths and they advised me that no payment was received. Proof of payment was sent .

0
Replies (4)
NM
Ntlantla M's update20 Nov 2023, 10:54
Reviewer Update
Mmathapelo Kekana is the name of the agent that is giving me poor service.
MBD
MBD's reply20 Nov 2023, 11:13
Official
Dear Ntlantla Mbobo

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards 
Complaints Officer 
MBD
NM
Ntlantla M's update20 Nov 2023, 11:28
Reviewer Update
I lodged a complaint with MBD for their service and Mmathapelo Kekan one is responding to my emails
Even sent them trails of emails of poor service I've been receiving from Mmathapelo no response. I am tired of being sent pillar to post.
NM
Ntlantla M's update30 Nov 2023, 13:15
Reviewer Update
I haven't received my money back from MBD. Being sending mails with no luck.