NM
Nduduzo M
1 reviews | Active since Oct 2022
19 Aug 2024, 09:33
Poor Service
Hi, it's been over 2 Week i have escalated my matter to MBD regarding a payment made not reflecting on my Vodacom account to date they can't assist me.
Their agents cannot call Vodacom directly to resolve the matter but rather tell me an email was sent and they are waiting for Vodacom ...
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MBD's replyOfficial
19 Aug 2024, 14:18Dear Nduduzo M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply19 Aug 2024, 14:18
Official
Dear Nduduzo M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD