KM
Khosi M

1 reviews | Active since Dec 2021

24 Aug 2022, 06:34

Poor service

I'm absolutely disgusted by how MBD would collect money and I damn paid them in full and guess what 4 years down the line the accounts that I paid in 2018 they have not been sent through for ITC update and when you send follow up emails no ones responds of even acknowledge that the email is received ,when you call you wait long in the queue only for someone to drop the line on you.

I'm frustrated and disgusted by MBD's service because I had to find out now that MBD only collected my money and did not help further this is pathetic service really!!!!!!!!!!!!!

0
Replies (2)
MBD
MBD's reply24 Aug 2022, 08:12
Official
Dear Ms Maguma

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
KM
Khosi M's update24 Aug 2022, 08:45
Reviewer Update
Please note that my the below accounts were referred to you and were not closed

Woolworth
Standard bank credit card
Absa Cheque account

I'm definitely not happy to hear that all my account were paid but not closed