ON
Owen N

1 reviews | Active since Jun 2020

12 Feb 2026, 14:51

poor service

i have requested prescription letters for the past 3 weeks , each time i call they say its been escalated and that i will recieve the letters within 72 hours . however i have not recieved my letters. ALSO staff are rude , its nearly impossible to get ahold of them through the multiple numbers they have .

0
Replies (1)
MBD
MBD's reply12 Feb 2026, 15:33
Official
Good day  Owen N

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards 
Complaints Officer 
MBD