Poor Customer Service // You Have Been Warned // Avoid MBD Inc. at all Costs!

Paid up the amount owing on 15 June 2021 after MBD Inc. received the account from MTN on 7 or 9 June 2021- Over 7000 rand later paid via EFT and Direct Deposit, after hundreds of rand's being spent on airtime trying to get answers- still NO PAID UP LETTER to date, 25 July 2021.

All you are told are things to get you off the phone, you are told to call customer service, number just rings. You are told that the matter will be escalated to their supervisors and Managers, they cannot transfer you to customer service, they cannot transfer you to a manager because "we are working from home". I have called them more times than they have called me, I feel like a debt collector at this point.

Lodge a complaint, received no response to date and that was done on 19 June 2021.

Incredibly disappointing service, supposedly professional's dealing with legal, sensitive and personal information showing absolutely no regard for the consumer.

Where is my paid up letter?????!!!!!!!!!!