Poor customer service

<p>Took a personal loan with clientele/ Direct Axis who wrote off the account as a bad debt. They listed me on itc. Later on they handed my account over for collections to HTN attorneys, while I was making arrangements to pay my instalments the account was later handed over to Mbd attorneys without consulting me, I only found out that the account was now with MBA attorneys after calling HTN attorneys. I made several attempts to make arrangements to pay what i'm owing as this is affecting my chances of getting a job. I sent several emails to mareece Dalton who is a EDC Legal Correspondence & Complaints Administrator who failed to assist with my query instead of helping me, she sent me an email with a call centre number, every time I try calling the number I am unsuccessful, it never get answered. My frustration is, it was very easy for my loan account to be written off as a bad debt and me being blacklisted but now no one is willing to help me get out of this situation. Please I need help.</p>