MN
Maria N
1 reviews | Active since Sept 2024
03 Sept 2024, 08:22
Poor customer service
Customer service on accounts that are lo longer collected from is not a priority at all, countless calls made for a paid up letter on an account settled last year, everytime I call, matter gets escalated but nothing is done.
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Replies (2)
MBD's replyOfficial
03 Sept 2024, 08:51Dear Maria Nxumalo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply03 Sept 2024, 08:51
Official
Dear Maria Nxumalo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MN
Maria N's updateReviewer Update
03 Sept 2024, 08:52I'd really appreciate th thanks 🙏
MN
Maria N's update03 Sept 2024, 08:52
Reviewer Update
I'd really appreciate th thanks 🙏